Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RBRobert B., Westerville, OH
“I wanted to find a local agent who could save me money on my auto and home insurance, My 1st (and only) call was to Lucas Chapman at Highfield Insurance. He did a great job, improved my coverage and saved me lots of money. Give Lucas a call. You will be glad you did.”
- NPNicole P., Westerville, OH
“Rita and Jim are top notch! Friendly, professional and very detailed. They left no stone unturned to ensure we got the right coverages for the best premium. Fantastic experience and business!”
- DSDeborah S., Westerville, OH
“I’m new to Highfield Insurance Agency and I have received great service from them. I would highly recommend.”
- MHMichael H., Westerville, OH
“A Great product with great service!”
- GSGwen S., Westerville, OH
“Great customer service. Staff is very thoughtful and attentive to your needs and concerns.”
Cindy H., Westerville, OH“Big thanks to my Adjuster “Raper Trevor”.. I wish i could give him more than five stars.
I will highly recommend Highfield Insurance. They are very nice and friendly. Always available anytime you call and good communication skills. I have my auto and rental insurance with them for five years now and i have not regretted for ones. Thanks Lucas, Rita, Trevor etc.”- RRRavi R., Westerville, OH
“They always take care of you.”
- JWJackie W., Westerville, OH
“Lucas Chapman was the individual that I worked with to obtain a new insurance policy. He was very polite, answered all my questions and returned my telephone calls within a few hours. I would recommend this insurance company to my family and friends. Excellent Service.”
- RSRay S., Westerville, OH
- CDChris D., Westerville, OH
“Calls and emails are always answered promptly. Everyone is very helpful, especially Lucas, who puts up with my never ending requests. I can always count on him to get what I need in a hurry.”
- JFJim F., Westerville, OH
“Have been with Highfield/Erie for 45 years and as you would expect have had several claims. Agency has always offered immediate, professional, and thorough assistance regarding handling of all claims. Also have found the Highfield Ins. agency to be a great advocate in recommending the best insurance coverages while trying to minimize premiums. I have complete confidence in Highfield Insurance agency and couldn’t be any more satisfied with their service!”
- MDMichael D., Westerville, OH
“I get the answers and information that I want or need straight from the top. One might not always like the answer because obviously products go up in price sometimes, but this Agency is very friendly and patient with explaining things and getting one into the right product for your needs. I am a long time client and very pleased :-)”
- Tim W., Westerville, OH
“Lucas has been great!”
- ABAshley B., Westerville, OH
“Lucas is always very helpful and available when I have questions. I’ve only needed to use my insurance once but the process was very straightforward and easy!”
- TVTim V., Westerville, OH
“Pleasure to work with. Never have any problems or issues.”
